At United Care, screening caregivers is one of the most important steps we take to ensure our clients receive exceptional home care. Our process is designed to carefully vet every candidate so that only the most trustworthy, skilled, and compassionate professionals become part of our caregiving team.
Every caregiver must pass an extensive criminal background check in accordance with California law. This includes mandatory clearance through the Department of Justice (DOJ) before they can even be considered for employment.
This step is vital in our caregiver screening process to ensure client safety and peace of mind.
We require:
A minimum of two years of experience in elderly care, or
At least one year of certified experience as a CNA (Certified Nursing Assistant) or HHA (Home Health Aide)
This ensures that each caregiver we hire is prepared to handle the challenges and responsibilities of in-home care.
Caregivers are required to provide:
At least three professional references
At least three personal references
These references allow us to thoroughly evaluate:
Caregiving skills and experience
Character, reliability, and ethical standards
Length of service and compensation history
All references must offer positive, detailed insights into the caregiver’s background.
Our team personally contacts each reference to verify information and ask in-depth questions.
As part of screening caregivers, we conduct an in-depth, face-to-face interview that evaluates:
Hands-on caregiving skills
Behavioral traits and professionalism
Problem-solving abilities through real-life scenario discussions
Honesty and reliability
Clear communication in English, both spoken and written
Only those who excel in all areas move forward in our hiring process.
Our caregivers begin with a 5-hour in-person orientation that includes:
Company policies and caregiving standards
Safety protocols and best practices
Communication techniques and client expectations
Emphasis on professionalism and empathy
To maintain excellence, caregivers also receive ongoing training to stay up-to-date with evolving care needs and industry standards.
All caregivers must submit:
A valid photo ID
Proof of tuberculosis clearance
Current CPR certification
A clean DMV report (if driving is required)
Legal authorization to work in the U.S.
This documentation is a critical part of how we screen caregivers and maintain a standard of safety and compliance.
At United Care, screening caregivers is more than a requirement — it’s our commitment to providing safe, compassionate, and professional care. By carefully selecting and preparing each caregiver, we ensure peace of mind for the families we serve. If you’re looking for trusted in-home care backed by a thorough screening process, contact United Care today to learn how we can support you or your loved one.
At United Home Care, we go beyond basic support — offering personalized care plans, licensed caregivers, and affordable home services that put your loved one’s comfort first. See how our team is making a difference every day.
